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Refund Policy


Canceled or Rescheduled Events

In either case, we'll alert you ASAP.

Canceled Events - If your event was canceled, in most cases you won't need to do a thing: we'll inform you of the cancellation and refund the amount you paid for your tickets, including all fees on the same payment method used for purchase. 

Rescheduled Events - If your event was rescheduled, we'll contact you with the new date and time ASAP. Can't make it? The decision to issue refunds for rescheduled/postponed events is up to the individual artist, team, venue, or promoter, but we'll do everything we can to help! Just click here to contact us.

Replacement Tickets

If your tickets are lost, stolen, damaged, or destroyed, please contact us. Our fan support team is happy to help.

For damaged or destroyed TicketFast (print-at-home) tickets, just print again from the link in your confirmation email or your account.

Refunds and Exchanges

All tickets for events at our venues are not refundable after purchase.